Common issues, data sync, contacting support

Troubleshooting

Fixes for syncing, audio, subscription, and data issues

Common Issues and Solutions

Find answers about practice sessions, student management, and more.

Setting up the app, adding students, your first session

Getting Started

Download and install Sound Safari from the App Store. When you first open the app, you'll choose whether you're a therapist or a parent — this customizes your experience.

How to Set Up Sound Safari

Practice modes, scoring, SOAP notes, IEP goals, progress reports, probes, custom word lists

For Therapists

Tips for practicing speech sounds at home and tracking your child's progress

Practice Modes and Clinical Tools Overview

Home practice tips, understanding your child's progress, homework assignments

For Parents

Practicing at Home with Your Child

Subscription, cancellation, restoring purchases

Account & Billing

Free trial, subscription plans, managing your subscription, and refunds